Jeff Krough, CLU
Financial Representative
HOME  BACKGROUND & QUALIFICATIONS AREAS OF EXPERTISE MY TEAM THE PROCESS NETWORK SERVICES INSURANCE PRODUCTS INVESTMENT PRODUCTS LEARNING CENTER

Privacy Statement

Search  Go to Search
Privacy Statement

This statement discloses the privacy practices for the Northwestern Mutual Financial Network Web site, and includes:

  • What information is gathered/tracked
  • How the information is used
  • Who information is shared with

Questions regarding this statement should be directed to the site coordinator.

Summary

The Northwestern Mutual Financial Network Web site collects no personally identifying information about individuals except when specifically and knowingly provided by such individuals or, in the case of corporate owned policies insuring individuals, by the corporate owner of the policies. Except as described in this Statement, the Northwestern Mutual Financial Network will not release any of said information about you without your permission, unless permitted or required by law.

What Information The Northwestern Mutual Financial Network Collects

The Northwestern Mutual Financial Network Web site gathers two types of information about people who visit our site: (1) information and data you provide voluntarily, including information and data you provide voluntarily in connection with visiting "Access Your Account" sections of this site and/or through optional, voluntary contact request forms; and (2) aggregated tracking information such as IP address and home server information.

Access Your Account Section

Through the "Access Your Account" section of this site, certain policy and account information can be accessed, limited service requests can be made, and limited transactions can be conducted. If you visit one of these "Access Your Account" sections, you may be asked to provide information about yourself and/or your policy or account. In the case of corporate owned policies, you may be asked to provide information about the corporate owner of the policy or those individuals who are insured under the corporate owned policy. Portions of these "Access Your Account" sections are hosted by third parties and third parties assist in providing some of the services and transactions requested through these sections. Each of these third parties are contractually bound to maintain the confidentiality of any information submitted by visitors to these sections of this site and to use such information solely for the purpose of providing the requested services to or on behalf of Northwestern Mutual and/or its subsidiaries and affiliates.

Financial Representative Contact Request Forms

When you would like to have a Northwestern Mutual Financial Network Representative contact you, we will ask you for:

  • your name
  • your street address
  • your phone number
  • your email address

Since life insurance is primarily state-regulated, and our Financial Representatives are licensed by state, we need your street address so that we may forward your information to the Network Office nearest you. Your name, phone number and/or email address enable you to be contacted, per your request.

Customer Service Request Forms

We want to provide our customers with a means to communicate with us 24 hours a day, seven days a week. We do this through our Customer Service email forms.

In order to provide you with the service you need the most efficient way possible, we will ask you for some or all of the following information:

  • your name
  • your social security number
  • your street address
  • your policy/annuity/IRA number
  • your Insurance Service Account number (if applicable)
  • your phone number
  • your email address

This information is for our internal use to service your request, so that we or our administrators may access your customer information. It is not shared with any third party, unless permitted or required by law.

"Longevity Game"; Interactive Forms or Calculators

Any other interactive forms or calculators on this Web site, including the Longevity Game, are there for your information only. Northwestern Mutual does not track, retain or use any of the data input into these forms, nor is the data in any way linked to you as an individual.

Hyperlinks

This web site may contain hyperlinks or "links," to and from other Internet sites. These sites may have different privacy practices from our web site. Our Online Privacy Statement applies solely to our site. Please review the online privacy statements of any other Internet sites you may visit. These links also do not imply an affiliation between Northwestern Mutual and the site owner, or any endorsement, approval or verification of any content contained on other web sites.

Cookies and Web Beacons

A cookie is a small piece of information a Web site can store on your computer. This small text file contains a unique identification number that is transferred from a Web site to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the Web site. This unique number identifies your Web browser to our computer system whenever you visit our site. A cookie will not allow a Web site to learn any personally identifiable information (such as your real name and address) that you have not otherwise disclosed.

Cookies are currently used on most major Web sites and have become an industry standard. Most Web browser preferences can be adjusted to alert you that a cookie will be sent to your hard drive, or you can refuse to receive a cookie. While this Web site does not require you to use cookies, it is possible that certain services may not function properly if you choose to refuse to receive a cookie.

Clear GIFs or single-pixel GIFs, known as Web beacons, are small files that are placed on Web pages. Web beacons work with cookies and assist in gathering Web site statistics such as unique visitors and the number of times individual pages are displayed.

This site uses two types of cookies. We use session cookies to ensure better performance and a more enjoyable and consistent user experience from your entry point into our site. Session cookies are also used on the password-protected area of www.northwesternmutual.com, an area that can be accessed through this site. A session cookie is a small text file that is sent to your browser when you access the site and is then stored temporarily in memory. The session cookie is available only during the course of the browser session; the information is not sent to or stored on your computer's hard drive. Closing your browser or logging off will invalidate the session cookie.

In addition, this site uses machine cookies, also known as persistent cookies. This site uses persistent cookies in connection with our voluntary "Tell Us What You Think" and "Customer Service on the Internet" surveys. When you take one of these voluntary surveys, a cookie is sent to and saved on your machine. This cookie will prevent you from again being asked to complete this survey when you revisit this site anytime during the subsequent six month period. This site also uses persistent cookies in connection with gathering Web site statistics through the HitBox services discussed below. This information is only collected in aggregate form. No personal information is collected.

Aggregated Tracking Information

To enable us to continually improve on the content we offer our users, as well as for systems administration purposes, we collect aggregate information site-wide. This gives us an idea of which parts of our site users are visiting. We do not link IP addresses to anything personally identifiable, which means a user's session will be tracked, but the user will be anonymous. To assist us in this process, this site uses the HitBox services provided by WebSideStory, Inc. In connection with the HitBox services used by this site, WebSideStory uses cookies and Web beacons to collect various non-personal information regarding visitors' use of this site, including daily unique visitors, page views, length of time of page views, page navigation paths, time of day of visits, browser type used by visitors, the Internet Service Provider used to connect to the Internet and this site, and the type of operating system used by visitors. Again, this information is only collected in aggregate form. No personal information is collected. WebSideStory's privacy policy may be viewed at http://www.websidestory.com/privacy.

Commitment to Confidentiality

Confidentiality is a top priority at The Northwestern Mutual Financial Network. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our customers, including the information received from this Web site.

The Northwestern Mutual Financial Network Web site does not contain or have access to information provided to us as part of insurance underwriting, policy service or claims.

Changes and Revisions

We reserve the right to amend this Statement from time to time. Any material change to our online privacy practices will be reflected in this Online Privacy Statement. We will indicate the date this Statement was last updated.

For More Information

The Northwestern Mutual Financial Network Web site is maintained by The Northwestern Mutual Life Insurance Company, 720 E. Wisconsin Avenue, Milwaukee, WI, 53202. We can be reached by email at  webmaster@northwesternmutual.com.

Last revised: June 25, 2004

227782 v3