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Claim Information

If you're asking yourself questions like:

  • How do I begin the claim process?
  • Does this health care expense apply toward the policy?
  • Am I (or the person I represent) eligible to receive benefits on the policy?
  • Am I eligible for respite care service?

Contact the Northwestern Long-Term Care Claims Administration Office at 1-800-748-9493. Our staff will answer your questions and assist you with all aspects of claims management.