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Contact Information

If you have questions concerning your policy or would like more information, contact us at the number below or contact your Northwestern Mutual Financial Network Representative for assistance.

For general policy questions, use the address below. For service, our express mail address is: 7805 Hudson Road, Suite 180, Woodbury, MN 55125.

Department:Northwestern Long Term Care, Administration Office
Address:P.O. Box 5709, Hopkins, MN 55343-5709
Phone:1-800-890-6704
Fax:1-651-501-4032
Hours of Operation:7:00 AM to 7:00 PM CT

For billing and collection questions, use the address below.

 Northwestern Mutual Home Office
Address:P.O. Box 2956, Milwaukee, WI 53201-9820
Phone:1-800-388-8123
Fax:1-800-665-4268
Hours of Operation:7:00 AM to 7:00 PM CT