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Long-Term Care

Use the Customer Center to make changes to the personal information on your long-term care insurance policy. Your Northwestern Mutual Financial Network Representative is also available to assist you.

Northwestern Long Term Care Administration Office, P.O. Box 5709, Hopkins, MN 55343-5709.

Express mail address:
7805 Hudson Road, Suite 180
Woodbury, MN 55125

Phone: 1-800-890-6704

Fax: 1-952-914-0430

Hours of Operation: 7:00 AM to 6:00 PM CST

Online Forms
To use an online form, fill in the information and click on the Submit button to send the information to Northwestern Mutual
Change Name and/or Address
Use this online form to submit changes about your personal information.
Change Payer Information
Use this online request form to submit changes about payer information.

 Long-term care insurance is offered through Northwestern Long Term Care Insurance Company, a subsidiary of The Northwestern Mutual Life Insurance Company, Milwaukee, WI.

 The Customer Center is intended to provide general information about Northwestern Mutual insurance policies and annuities, and does not modify policy or contract provisions in any way. Any change to a policy or annuity may have tax or financial consequences. As always, your Financial Representative can answer your questions and provide you with service for all of your policies. 

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Copyright 2008, The Northwestern Mutual Life Insurance Company/Northwestern Mutual, Milwaukee, WI. All rights reserved. 720 East Wisconsin Avenue, Milwaukee, Wisconsin 53202-4797 - (414) 271-1444. The Northwestern Mutual Financial Network is a marketing name for the sales and distribution arm of The Northwestern Mutual Life Insurance Company, its affiliates and subsidiaries.