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Our Responsibility to You

Northwestern Mutual employees are held to high standards of business ethics. The need to protect confidential information is central to the operation of our company.

To this end, every employee is required to sign an "Employee Confidentiality Statement" at the time of employment and every year thereafter. This statement mandates the proper handling of confidential information and covers:

  • Policy information, such as cash values, loans and amounts of insurance in force.  
  •  
  • Personal, financial and medical information.  

Access to personal information is limited only to those persons who need the information to do their jobs. Confidentiality is constantly reinforced in our day-to-day operations through procedures, training programs, published articles, and continuous review of our confidentiality practices.

We take our responsibility to you very seriously. We are proud of the careful, professional manner in which we handle your confidential information.


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